First Dedicated E-Commerce Free Zone in the Middle East

The Middle East, Africa, and South Asia (MEASA) region’s first and largest specialized E-Commerce Free Zone has opened for business, ushering in an exciting new chapter for global e-commerce and trade. The free zone offers seamless solutions for established firms as well as integrated services to help licensed e-commerce enterprises expand. Companies may also take advantage of one-of-a-kind service packages from worldwide partners in logistics, information technology, and other fields.

In the first portion of the development phase of the free zone, which spans 2.1 million square feet and is supported by an AED3.2 billion investment, Dubai CommerCity said it was able to lease 30% of its facilities in only two months.

“What we achieved in the first phase of commercial operations is a crucial success in predicting the future of e-commerce and driving its expansion in the region,” said Dr. Mohammed Al Zarooni, Director General of DAFZA. “We have transformed an idea and a vision into a tangible, world-class facility that will inspire a new generation of entrepreneurs and innovators in just under three years of construction.”

The Business Cluster, Logistics Cluster, and Social Cluster are the three clusters that makeup Dubai CommerCity. Dubai CommerCity has announced that additional office buildings would be unveiled in October 2022, as well as the start of phase 2 of its Logistics Cluster.

The free zone’s first phase leasing performance demonstrates the free zone’s attractive benefits for local, regional, and worldwide enterprises. The achievement demonstrates the market’s enthusiasm for this one-of-a-kind free zone in the region. Dubai CommerCity has started operating its customs office as part of its efforts to assist and deliver the finest services to its customers. The customs office will be ready to give continuing support, 24 hours a day, seven days a week, in response to the customs demands of all customers on board.

Through an ‘Early Bird Campaign,’ Dubai CommerCity is offering unique launch incentives to investors as part of the commencement of commercial operations, giving e-commerce companies an unmissable chance to develop their businesses in the UAE and the region. Customers of Dubai CommerCity may save up to 50% on setting up their companies in the free zone during the promotion, which runs through mid-September.

The purpose-built facility is expected to boost Dubai’s and the UAE’s already rapid growth in e-commerce business installations and online retail. Dubai CommerCity is a one-of-a-kind destination for regional and worldwide e-commerce companies.

Dubai CommerCity, which is now open for business near Dubai International Airport in the Umm Ramool region, offers a unique environment and complete solutions for businesses to function successfully and effortlessly. Dubai CommerCity provides e-commerce strategy advice, counseling on e-commerce laws in the area, and end-to-end logistics solutions, including warehousing and last-mile delivery, in addition to a comprehensive company setup and customs assistance. Complete e-commerce platform solutions, digital marketing services, and other support services, such as picture studios and contact centers, are also available.

Dubai CommerCity has cutting-edge offices, storage, and last-mile delivery services. The free zone’s world-class infrastructure allows for variable office sizes and scalable fulfillment centers, as well as a variety of dedicated e-commerce solutions.

“This is a historic and pivotal time for the UAE and wider region, which for many years has been the epicenter for innovation and technical advancement,” said DeVere Forster, Chief Operating Officer, Dubai CommerCity.” We observe the amazing shift of e-commerce and trade all around us on a daily basis, and now we have a dedicated home for its future growth and development. The ‘Early Bird Campaign’ is one of the numerous investment incentives offered by Dubai CommerCity to new clients, as we provide solutions with up to a 50% discount on company formation.”

Dubai CommerCity is a game-changer, providing businesses of all sizes and backgrounds with first-of-their-kind solutions, services, and opportunities. What Dubai CommerCity has to offer will influence the e-commerce ecosystem, and this will benefit investors and companies across the region,” noted Forster.

The second edition of the ‘MEASA E-Commerce Landscape: B2C Products Edition,’ a report that provides a comprehensive overview of the e-commerce sector in the MEASA region, shows that e-commerce took a significant leap during the COVID-19 pandemic, with cross-border online sales in the Gulf region increasing by 214 percent year-on-year by mid-2020.

The industry’s growth is anticipated to continue, with the e-commerce market in MEASA expected to reach $148.5 billion by 2022.

Each of the three clusters of Dubai CommerCity has its unique design. The Business Cluster is made up of modern landscaped buildings with Grade A premium offices; the Logistics Cluster is made up of state-of-the-art dedicated and multi-client warehouse units with scalable pay-as-you-go pricing models; and the Social Cluster is made up of restaurants, cafes, exhibition halls, and events.

In October 2022, Dubai CommerCity will open new office towers B1 and B3, as well as Phase 2 of its Logistics Cluster.

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